Located in California, DRILLEDROTORS.COM was founded in 2004 with a singular mission: becoming the leading American online supplier of quality performance brake components and systems. United by their enthusiasm, the founding staff sought to set new paradigms for brake upgrade systems. The company will continually innovate significant improvements to braking technology for enthusiasts and professionals alike.
Braking produces gases, and cross drilling gives the gases a way to escape, thereby increasing contact pressure. In addition, a cross-drilled rotor now has more surface area, and thus cools down more quickly.
Each hole is countersunk for a smooth linear transition at the edge. To reduce the stress and prevent cracking, the holes are also uniquely chamfered to the minimum thickness for exceptional rotor life.
Improved Initial "Grip" Response
Double disc ground with a taper-free finish ensures parallelism, provides near perfect disc thickness variation, eliminates runout and provides more effective pad and rotor break in.
Standard shipping orders received before 11:00 AM PST Monday thru Friday will ship that same day. Orders placed after 11:00 AM PST will ship the following business day. Shipping days do not include weekends or holidays.
Automatically receive free shipping with any purchase that totals $99 or more. No coupon needed. Simply check out and choose UPS Ground as your shipping method.
1. Free shipping only applies to qualified orders of $99 or more
2. Free shipping only applies to residential and commercial addresses in the continental United States
3. Free shipping offer is not available to international, Alaska, Hawaii, Puerto Rico, or APO/FPO Orders.
Orders typically leave our Southern California warehouse within 1-2 business days after your purchase. We use UPS to ship your package and the time to arrival will depend on the shipping speed selected and your location. If your order is $99 or more, you can choose UPS ground for free shipping (arrives in 3-5 business days)
International Location UPS/USP:
Shipping charges do not include taxes and duties. UPS/USPS may ask to collect taxes/duties; please contact your local UPS/USPS office or local government for details. Drilledrotors is not responsible for any tax or duty fees.
If you need to return for an exchange or refund, please contact our customer service at 1-888-753-5435 Mon-Fri, 6:30am – 6:00pm PST and Sat 8am – 3pm PST. You can also contact us via LiveChat on our website. Customer service will answer all your concerns as well as provide you with a return authorization number.
We offer a 30-day return policy starting the day the buyer receives the item(s). Item(s) being return must be in brand new condition including all boxes, hardware, manuals and accessories. We will provide a pre-paid UPS return label only for item(s) received broken, defective, or incorrect due to data error and has not been used or assembled within the 30 day period. We are unable to reimburse anything paid outside our company if you do decide to return and pay on your own for return shipping. Items returned for reasons other than the ones stated will not be provided with a pre-paid UPS return label.
Return for Exchange/Refund
If a purchased item does not fit, please do not force or alter the part to make it fit. Doing so can damage the part, your car, or cause injury to yourself. R1 Concepts is not responsible for any costs exceeding the cost of the part, and we will not accept returns of parts that have been installed or modified. Return for exchange may take 3-5 business days to process before shipment. If applicable, the customer must pay any part price difference before an exchange can be process.
Shipping charges are not refundable unless it is due to our mistake. If you refuse delivery or if the carrier returns a shipment because you provided an invalid address, the cost of return shipping will be deducted from your refund. All return for refund is subject to a 15% restocking fee except for when the following conditions apply:
We shipped the wrong merchandise.
The merchandise was damaged during shipping.
The merchandise is defective.
Shipping and Damage Claims
If you received a damage shipment, please contact us immediately. We will report and file a claim with the appropriate carrier and proceed accordingly with a replacement, exchange, or refund.
Items returned for reasons other than defect or drilledrotors.com error must be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) and will be subject to a 15% restocking fee.
Shipments received without a valid RA# clearly posted on the outside of the box will be charged a 15% restocking fee.
During the holiday season, drilledrotors.com makes it easier than ever for you or your gift recipients to return items.
As with any of our returns, items must be in an unused, new condition and include original packaging and paperwork in order to receive a refund. All other standard return policies/procedures apply.